Updated: 17/02/2025

This privacy policy defines and informs you of the way BRIOTTET uses and protects the information you transmit to us, where applicable, when you use this website accessible at the following URL: boutique.briottet.fr (hereinafter the "Site").

Please note that this privacy policy may be modified or supplemented at any time by BRIOTTET, in particular in order to comply with any legislative, regulatory, case law or technological developments. In such a case, the date of its update will be clearly identified at the top of this policy. These modifications are binding on the User as soon as they are published online. The User should therefore regularly consult this privacy and cookie policy in order to be aware of any changes.

________________________________________

I. PERSONAL DATA

In general, you can visit the BRIOTTET Website without providing any personal information about yourself. In any case, you are under no obligation to transmit this information to BRIOTTET.

However, if you refuse, you may not be able to benefit from certain information or services that you have requested. In this regard, BRIOTTET may in certain cases ask you to provide certain personal information (as described below). By providing this information, you expressly agree that it will be processed by BRIOTTET for the purposes indicated in point 2 below and as stated at the end of each form.

What personal data is collected?

We collect and process in particular your name, address, email address, password, customer ID, phone number, IP address, connection and browsing data, order history, products viewed, complaints.

The mandatory or optional nature of the data is indicated to you at the time of collection by an asterisk. Some data is collected automatically as a result of your actions on the site; other information may be provided by partners.

When?

We collect the information you provide us, in particular when:

• you place an order on our site,

• you browse our site and view products,

• you contact our Customer Service,

• you create a customer account.

In accordance with the General Data Protection Regulation adopted by the European Parliament on 27 April 2016, and the French Data Protection Act of 6 January 1978 as amended, BRIOTTET informs you of the following:

1. IDENTITY OF THE DATA CONTROLLER

The data controller is the company BRIOTTET, with its registered office at 12 RUE BERLIER 21000 DIJON - 03 80 66 18 59.

2. PURPOSES OF PROCESSING

BRIOTTET may process your Personal Information for:

• Management of orders and customer relations

• Personalisation of our services and the messages we send you

• Customer knowledge and statistics and performance of our site

• Sending commercial communications (see point 2bis below)

2bis. COMMERCIAL COMMUNICATIONS AND MARKETING EMAILS

By accepting this privacy policy when creating your account or placing an order, you consent to receiving commercial communications from BRIOTTET related to your activity on the site, in particular:

• Abandoned cart reminder emails, reminding you of the products you have viewed or added to your cart

• Order follow-up and customer satisfaction emails

• Personalised offers based on your purchase and browsing history

You may unsubscribe from these communications at any time by clicking on the unsubscribe link in each email, or by contacting us directly at the address mentioned in point 1. Withdrawal of your consent does not affect the lawfulness of the processing carried out before such withdrawal.

Note: Subscription to our newsletter is subject to separate consent via a dedicated form.

3. RECIPIENTS

Only BRIOTTET is the recipient of your Personal Information. This information, whether in individual or aggregated form, is never transmitted to a third party, notwithstanding the subcontractors used by BRIOTTET (you will find more information about them in point 7 below). Neither BRIOTTET nor any of its subcontractors sell the personal data of visitors and Users of its Site.

4. RETENTION PERIOD

Your Personal Information is retained by BRIOTTET only for the time corresponding to the purpose of the collection as indicated in point 2 above, which shall in no event exceed 36 months.

5. DATA PROTECTION RIGHTS

You have the following rights regarding your Personal Information, which you may exercise by writing to the postal address mentioned in point 1.

Right of access and communication of data

You have the right to access the Personal Information relating to you.

However, due to the obligation of security and confidentiality in the processing of personal data incumbent upon BRIOTTET, you are informed that your request will be processed subject to you providing proof of your identity, in particular by providing a scan of a valid identity document (in the case of a request via our dedicated electronic form) or a signed photocopy of a valid identity document (in the case of a request sent in writing).

BRIOTTET informs you that it reserves the right to oppose manifestly abusive requests (due to their number, repetitive or systematic nature).

To assist you in your approach, in particular if you wish to exercise your right of access by means of a written request to the postal address mentioned in point 1, you will find by clicking on the following link a template letter drawn up by the French Data Protection Authority (the "CNIL"): https://www.cnil.fr/fr/modele/courrier/exercer-son-droit-dacces

Right of rectification of data

Under this right, the law entitles you to request the rectification, updating, locking or deletion of data concerning you that may be inaccurate, erroneous, incomplete or outdated.

You may also define general and specific directives relating to the fate of personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into consideration and/or that the necessary updates be carried out.

To assist you in your approach, you will find by clicking on the following link a template letter drawn up by the CNIL: https://www.cnil.fr/fr/modele/courrier/rectifier-des-donnees-inexactes-obsoletes-ou-perimees

Right of opposition

The exercise of this right is only possible in one of the following two situations:

• When the exercise of this right is based on legitimate grounds;

• When the exercise of this right is intended to prevent the collected data from being used for commercial prospecting purposes.

To assist you in your approach, you will find by clicking on the following link a template letter drawn up by the CNIL: https://www.cnil.fr/fr/modele/courrier/supprimer-des-informations-vous-concernant-dun-site-internet

6. RESPONSE TIMES

BRIOTTET undertakes to respond to your request for access, rectification or opposition, or any other additional request for information, within a reasonable period that shall not exceed 1 month from receipt of your request.

7. SUBCONTRACTORS

As part of its activities, BRIOTTET uses subcontractors to provide certain services. These subcontractors may process your personal data on behalf of BRIOTTET, in strict compliance with the purposes defined in point 2.

The main subcontractors used by BRIOTTET are:

• Website host: for the hosting and technical maintenance of the Site

• Payment service providers: for the secure processing of transactions

• Carriers: for the delivery of your orders

• Analytics tools: for the improvement of our services (see cookie section)

These subcontractors are contractually bound to maintain the confidentiality of your data and to process it solely in accordance with BRIOTTET's instructions and applicable regulations.

8. COMPLAINT TO THE COMPETENT AUTHORITY

If you consider that BRIOTTET is not fulfilling its obligations with regard to your Personal Information, you may lodge a complaint or request with the competent authority. In France, the competent authority is the CNIL, to which you can submit a request electronically by clicking on the following link: https://www.cnil.fr/fr/plaintes/internet

________________________________________

II. COOKIE POLICY

When you first connect to the BRIOTTET website, you are notified by a banner at the bottom of your screen that information relating to your browsing may be recorded in files called "cookies". Our cookie policy helps you better understand the measures we implement regarding navigation on our website. In particular, it informs you about all the cookies present on our website, their purpose (Part 1.) and provides guidance on how to configure them (Part 2.)

1. GENERAL INFORMATION ON COOKIES PRESENT ON THE BRIOTTET SITE

BRIOTTET, as publisher of this website, may place a cookie on the hard drive of your device (computer, tablet, mobile, etc.) in order to guarantee you smooth and optimal navigation on our website.

"Cookies" (or connection tokens) are small, limited-size text files that allow us to recognise your computer, tablet or mobile device in order to personalise the services we offer you.

The information collected through cookies does not in any way allow you to be personally identified. It is used exclusively for our own purposes to improve the interactivity and performance of our website and to provide you with content tailored to your interests. None of this information is communicated to third parties unless BRIOTTET has obtained your prior consent or unless the disclosure of this information is required by law, by court order or by any competent administrative or judicial authority.

To better inform you about the information that cookies identify, you will find below a table listing the different types of cookies that may be used on the BRIOTTET website, their name, their purpose and their retention period.

Cookie type	Name	Purpose	Duration
Essential	PHPSESSID	User session identifier	Session
Essential	cart_id	Shopping cart retention	30 days
Essential	cookie_consent	Cookie choice memorisation	12 months
Analytics	_ga	Google Analytics – user distinction	2 years
Analytics	_ga_*	Google Analytics – session state retention	2 years
Social media	_fbp	Facebook – visit tracking	3 months
Social media	lidc, bcookie	LinkedIn – sharing buttons	1 year

2. CONFIGURING YOUR COOKIE PREFERENCES

You can accept or refuse the placement of cookies at any time.

When you first connect to the BRIOTTET website, a banner briefly presenting information relating to the placement of cookies and similar technologies appears at the bottom of your screen. This banner warns you that by continuing to browse the BRIOTTET website (by loading a new page or by clicking on various elements of the site, for example), you accept the placement of cookies on your device. You are also deemed to have given your consent to the placement of cookies by clicking on the "Yes, I agree" button to the right of the banner at the bottom of your screen.

Depending on the type of cookie concerned, obtaining your consent for the placement and reading of cookies on your device may be mandatory.

a. Cookies exempt from consent

In accordance with the recommendations of the French Data Protection Authority (CNIL), certain cookies are exempt from the prior collection of your consent insofar as they are strictly necessary for the operation of the website or are exclusively intended to enable or facilitate communication by electronic means. These include in particular session identifier, authentication, load-balancing session cookies and interface personalisation cookies. These cookies are entirely subject to this policy insofar as they are issued and managed by BRIOTTET.

b. Cookies requiring prior collection of your consent

This requirement concerns cookies issued by third parties and which are described as "persistent" insofar as they remain on your device until they are deleted or their expiry date is reached.

As such cookies are issued by third parties, their use and placement are subject to their own privacy policies, a link to which you will find below. This category of cookie includes audience measurement cookies (in particular Google Analytics), advertising cookies (which BRIOTTET does not use) and social network sharing cookies (in particular from Facebook, LinkedIn and Twitter).

Audience measurement cookies establish statistics concerning the frequency and use of various elements of the website (such as the content/pages you have visited). This data contributes to improving the ergonomics of the BRIOTTET website. An audience measurement tool is used on this website:

Google Analytics, whose privacy policy is available at the following link: https://policies.google.com/privacy?hl=fr

Social network sharing cookies are issued and managed by the publisher of the relevant social network. Subject to your consent, these cookies allow you to easily share part of the content published on the BRIOTTET site, in particular through a sharing "button" application depending on the social network concerned. Several types of social network sharing cookies are present on the BRIOTTET site:

• Facebook, whose cookie policy you can consult by clicking on the following link: https://fr-fr.facebook.com/policies/cookies/

• LinkedIn, whose cookie policy you will find by clicking on the following link: https://www.linkedin.com/legal/cookie-policy?_l=fr_FR

• Twitter, where you will find dedicated options for controlling or restricting the use of cookies as well as the cookie usage policy: https://support.twitter.com/articles/20170518#

• YouTube, whose full cookie policy you will find at the following link: https://www.google.fr/intl/fr/policies/technologies/cookies/

c. You have various cookie configuration tools available

Most Internet browsers are configured by default to allow cookies to be placed. Your browser gives you the opportunity to change these standard settings so that all cookies are systematically rejected or so that only some cookies are accepted or refused depending on their issuer.

WARNING: We draw your attention to the fact that refusing to place cookies on your device may nevertheless affect your user experience and your access to certain services or features of this website. In such a case, BRIOTTET declines all responsibility for the consequences related to the degradation of your browsing conditions resulting from your choice to refuse, delete or block cookies necessary for the operation of the site. These consequences shall not constitute damage and you shall not be entitled to any compensation in this regard.

Your browser also allows you to delete existing cookies on your device or to notify you when new cookies are likely to be placed on your device. These settings do not affect your browsing but cause you to lose all the benefits provided by the cookie.

Please read below about the many tools available to you so that you can configure the cookies placed on your device.

d. Configuring your Internet browser

Each Internet browser offers its own cookie management settings. To find out how to change your cookie preferences, you will find below links to the help needed to access the relevant menu of your browser:

• Chrome: https://support.google.com/chrome/answer/95647?hl=fr

• Firefox: https://support.mozilla.org/fr/kb/activer-desactiver-cookies

• Internet Explorer: https://support.microsoft.com/fr-fr/help/17442/windows-internet-explorer-delete-manage-cookies#ie=ie-11

• Safari: https://support.apple.com/fr-fr/guide/safari/sfri11471/mac

For more information on cookie management tools, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser

For any questions or additional requests for information relating to this cookie policy, please contact us via our form.